When you enter our lobby, you’ll notice soft music, lighting, and colors. We play music designed to sooth your pet’s mind, and our lighting and wall colors help invoke a sense of calm. You will be taken directly into a room where toys and treats abound! We will treat your pet on the floor, in your lap, even outside, if that helps alleviate stress in your pet. Species-specific pheromones fill the exam rooms, reminding your pet of mother’s warmth. Our team moves with purpose in a calm, gentle manner. We talk low and let you know what we are doing every step of the way. We don’t push your pet to do anything they feel is scary or fearful. You are welcome to come to the treatment area with your pet or have us do all treatments in the room with you if your pet does better with you present. If your pet stays here with us, we continue the same techniques of calm, considerate approach and gentle control to prevent fear, anxiety, and stress whenever possible. We love to educate our community about fear free and have handouts and tips to help you get your pet to the vet.