Upon arrival, a team member will escort you into our comfort room. We use calming lights, sounds, and smells to help make this room as peaceful and relaxing for you and your pet as possible.
The client care team will go over a consent form and any additional after-care questions you may have. We understand that going over payment and aftercare options during your appointment can cause extra stress. To avoid this you can review cremation options and pre-pay for services beforehand. Please call or email us before your appointment if you would like to pre-pay.
Once in our comfort room, your pet will be given an injectable sedative to further help them relax. The technician will then provide you with a doorbell and step out of the room to give your family a moment alone. Pressing this doorbell will alert your doctor that you are ready for the final steps.